Frequently Asked Questions

Browse our collection, select your size, and click "Add to Cart". Proceed to checkout, fill in your delivery details, and complete payment via our secure gateway. You'll receive an order confirmation email instantly.

We accept all major credit/debit cards, UPI (PhonePe, GPay, Paytm), Net Banking, and Cash on Delivery (COD) for eligible pin codes. All transactions are secured via Razorpay.

Orders can be modified or cancelled within 24 hours of placing them, as long as they haven't been shipped. Log in to your account and visit "My Orders", or contact us on WhatsApp for urgent requests.

Yes! An invoice is emailed to you upon order confirmation. You can also download it from your account under "My Orders".

Standard delivery takes 5–7 business days across India. Express delivery (2–3 days) is available for select pin codes at checkout.

Yes — orders above ₹999 qualify for free standard shipping anywhere in India. Orders below ₹999 attract a flat ₹50 delivery charge.

Absolutely. Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track it from your account under "My Orders → Track Order".

Currently, we ship only within India. We're working on international shipping — stay tuned!

You can return any item within 30 days of delivery, provided it is unworn, unwashed, and has original tags attached. Sale items and customised pieces are not eligible for return.

Log into your account, go to "My Orders", select the item you wish to return, and follow the prompts. Our team will arrange a pickup within 2–3 business days.

Refunds are processed within 5–7 business days after the returned item is received and quality-checked. Refunds are credited to your original payment method.

Yes! Size exchanges are free of charge. Contact us via WhatsApp or email with your order number and desired size, and we'll arrange the swap.

Each product page includes a size guide with measurements. We recommend measuring your bust, waist, and hips and comparing with our size chart. When in doubt, size up — our pieces are designed with a comfortable, relaxed fit.

We photograph all products in natural light and make minimal post-processing adjustments. However, screen calibrations may vary slightly. We describe fabric and colour in detail on each product page.

Most cotton and linen fabrics may shrink slightly (1–2%) on the first wash. We recommend washing in cold water on a gentle cycle and air-drying to maintain shape and colour.

Yes! Our "Dress Material" category sells fabric pieces that you can get stitched to your preferences locally.

You can browse freely without an account, but you'll need to register/login to place an order, save to wishlist, or track orders.

On the login page, click "Forgot Password", enter your registered email, and we'll send a reset link within minutes.

Absolutely. We follow strict data privacy practices and never share your personal information with third parties. Your payment data is handled solely by Razorpay.